Yes, you should get an email confirming your order immediately after purchase, however if you do not see an email, check your spam folder(s). If you still cannot find the confirmation email, please contact us.
Your order will usually ship out to your address within 2-3 business days, however if we are experiencing a high volume amount of customers, this can be delayed by 1-2 more days, please always contact us if you have any questions/concerns.
Processing of orders can take 2-3 business days, however it can take up to 5 business days if we're experiencing a high volume of customers.
If your order is in processing, you're more than able to cancel an order by contacting our team, they'll get back to you within 48 hours to confirm the cancellation of your order.
However, if your order has already been shipped out to your address, you cannot cancel the order, you will have to initiate a return of your order after you have received the package.
Shipping times differ depending on where you live, shipping times for regions are displayed below:
USA - 8-12 Days
Canada - 9-12 Days
UK - 8-10 Days
Europe - 7-10 Days
South America - 10-14 Days
Asia - 5-8 Days
If your question wasn't answered here, please contact us and one of our team will get back to you within 48-72 hours.
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